Return Policy
At Foot Fusion, we want you to be completely satisfied with your purchase. If you are not happy with your order, you may request a return within 7 days of receiving your product.
Return Eligibility
To qualify for a return, the product must:
- Be unused and unworn.
- Be in its original packaging.
- Include all tags, accessories, and invoices.
- Show no signs of damage caused by the customer.
Items Not Eligible for Return
- Used or worn footwear.
- Products without original packaging.
- Customized or personalized products.
- Items damaged due to misuse.
Refund Policy
Once your returned item is received and inspected, we will notify you about the approval or rejection of your refund.
- Approved refunds are processed within 5–7 business days.
- The refund will be credited to your original payment method.
- Shipping charges are non-refundable unless the return is due to our mistake.
Exchange Policy
Need a different size or color? We offer exchanges for eligible products subject to stock availability. Please contact our customer support within 7 days of delivery.
Damaged or Incorrect Products
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery with clear photos of the product and packaging. We will arrange a replacement or full refund at no additional cost.
How to Request a Return
- Contact our customer support.
- Provide your Order ID and reason for return.
- Our team will review your request.
- Pack the product securely.
- Ship the product or wait for pickup (if available).
- Receive your refund after inspection.
Important Notice
Foot Fusion reserves the right to refuse returns that do not meet the conditions mentioned in this policy.
Contact Us
Foot Fusion
Email: support@footfusion.com
Phone: +91 XXXXX XXXXX
Business Hours: Monday – Saturday (9:00 AM – 6:00 PM)